WARRANTY AND DELIVERY - The Appliance Shop

CONTACT US TODAY! (780)430-4099 OR TEXT LINE (780)604-7928

Delivery Service

Delivery

Our highly trained professional staff will gladly and promptly deliver your purchased appliance

Installation and Removal

We will also professionally install your appliances. Leave the heavy lifitng to us! We provide removal services for all major appliances

Delivery Window

We offer communication throughout the whole delivery process. This allows us to give more exact delivery windows.

We're committed to delivering your appliances
safely, either in-home, or just to your doorstep.

Delivery Options

Contactless Delivery:
Our delivery team will deliver product to the front door, porch or garage. We will communicate by phone and text if required.

In home Delivery:
We will deliver and install the appliance to the room of your choice. Our delivery team is required to wear a mask whenever entering your home.

Curbside Pick up:
All units will be sanitized prior to pick up

Confirmation of Delivery

You will receive a call from our team the day of delivery to confirm the delivery time. The health and safety of our customers is our top priority.

If you would like your item delivered in-home, you’ll have to answer a few simple screening questions.

If your answers meet our health and safety standards, our delivery team will proceed with your in-home delivery. If your answers do not meet our safety standards, we can still deliver your item to your doorstep.

For the health and safety of our customers and delivery personnel, we require customers to maintain safe physical distancing guidelines. For in home deliveries, you and anyone else in your home will need to be in another room until the delivery has been completed and the team leaves your home.

To Do Before Delivery

Important: To ensure your complete satisfaction, our delivery team is not authorized to install your appliances using old hoses or pipes.

Measure the area where the appliance is to be installed, and the path leading to it, including doorways.

if needed, remove any doors, doorframes, stair railings, or anything else that might obstruct the delivery of your appliance.

Disconnect your old appliance and make sure it’s ready to be picked up.

Day of Delivery

Create a clear path by removing all obstacles. Make sure an adult (18 years or older) is present to accept the delivery.

Our delivery personnel will arrive on the scheduled date within the timeframe confirmed previously.

Our delivery personnel will take all steps necessary to protect your home.

The Appliance Shop Warranty

What's Covered?

All Parts and Labour

The Appliance Shop covers the cost of parts and labour required to repair your appliance. There are no hidden fees or deductibles.

In-Home Warranty

All repair service for major appliances will be provided in your home

Fast Repairs or Replacements

5-Day Service Guarantee: We guarantee a service appointment will be available within five days of your approved claim

Major Component Coverage

All major components are covered. If we are not able to repair the appliance, we will replace it with an appliance of equal value.